Explore how Blitz Club in Munich revolutionized their lost and found process with Fundbox, saving their staff hours of work per week.
In the day-to-day running of a club, there is little room for administrative tasks, yet they are unavoidable. Few areas were as time-intensive at Blitz Club Munich as managing lost property. Every item required manual attention: inspection, documentation, and responding to incoming enquiries.
"Our lost and found process was incredibly time-consuming, fragmented, and frankly quite frustrating. Every single item had to be examined manually, recorded somewhere in writing, and then matched against emails – constantly back and forth, overly complicated and extremely slow."
Fundbox changed that workflow. Once an item is photographed, the software handles logging, categorisation, and matching against incoming search requests. The team does much less admin during a shift.
"With Fundbox, everything changed. Now I simply take a photo, and the software and AI handle the rest. It saves an incredible amount of time and mental energy in the stressful daily life of a club. I can finally focus on the tasks that truly matter in day-to-day operations."
What remains is the part of the job that actually matters: direct contact with guests who receive their belongings back.
"The only interactions I have now are the good ones: handing people their things back – and every single time, they're completely satisfied. Fundbox has massively improved our workflow and is, for me, a complete game-changer in the lost and found space."
Most venues have the same problem. Fundbox gives the team back the hours it was spending on it.